You can troubleshoot your Alexa if it isn’t connecting to your Wi-Fi network by hard-resetting it. To do this, unplug your router and power adapter for at least 15 seconds. Plug the devices back in and test for connectivity. If you continue to receive intermittent signal loss, ask the device a question to see if it is connected to the internet. If you are able to connect, then you can enter the correct Wi-Fi password.
Another way to fix Alexa not connecting to Wi-Fi is to open the Alexa app and change the WiFi source. Make sure to use Firefox, Safari, or Edge to view the website. If you’re using a laptop, try using an alternate browser. If you have an Android-powered PC, try a different web browser, such as Chrome. You can find more tech-related stories by visiting Insider’s Tech Reference library.
Another way to troubleshoot Alexa not connecting to wifi is to restart your router. Then, plug the device back in and re-connect to Wi-Fi. If this doesn’t fix the problem, you may have other connected devices. If they recognize the network, try to disconnect them and reconnect with the same password. Once you have resolved the connection issue, you can move on to troubleshooting other Alexa problems.
If the problem persists, you might need to try changing the Wi-Fi network details. Often, incorrect passwords cause Wi-Fi problems. Make sure to change the password on your router and Echo device. These steps should fix your Alexa not connecting to wifi issues. If all else fails, try changing the Wi-Fi passphrase. It might also be necessary to reset your router and Echo device. You can also try changing your password in the Alexa app.